SHIPPING

Products ordered on Boutiquedefrance.com website may be delivered to the following countries:

• Canada, USA

• Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Iceland, Ireland, Italy, Luxemburg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, United Kingdom, Switzerland,

• Kuweit, Qatar, Saudi Arabia, U.A.E,

• Australia, New-Zealand, Singapore, Hong Kong, Taiwan, Japan.

Shipments are operated by Federal Express carrier to all international destinations listed above.

France and Monaco will be serviced by La Poste.

Delivery addresses outside the serviced countries listed above will not be accepted. Post office box will not be accepted.

Orders will be delivered only to the address provided at time of order placement. Expected delivery date and tracking number will be notified to you at time of order shipment.

We offer very attractive shipping prices with Federal Express carrier:

• FedEx International Economy service (4 to 6 business days delivery)

• FedEx International Express service (2 to 3 business days delivery).

Final shipping charges will be calculated based on the value of your purchase, shipping mode and country of delivery.

SHIPPING CHARGES

Order summary including products purchase amount, shipping fees, VAT for EU countries, will be provided on the Shipment page.

FREE SHIPPING PROMOTION

Free shipping promotion is offered for both FedEx International Economy and FedEx International Priority, according to minimum order value and country destination:

FREE SHIPPING SPECIAL FEDEX ECONOMY

Products eligible for this special promotion will be shipped free of charge using FedEx International Economy mode to ALL countries served by Boutique de France.

The eligible products will bear a "FREE SHIPPING SPECIAL" banner.

Boutique de France will carry the cost of shipping under Fedex International Economy mode only. If you wish, you may choose Fedex International Express shipping mode for this product, in that case you can select this option at the time of shipping mode selection during the order process. The applicable shipping charges will be added according to your country of delivery.

CUSTOMS DUTY AND TAXES

Customs and Duty fees and taxes will be upheld by Country's Customs Authorities on imported merchandise. Duty taxes are calculated based on type of merchandise, merchandise value and shipping cost as shown on seller's invoice.

In addition, local and State sales taxes may be applied also on merchandise.

Customer is responsible for payment of all customs and duty taxes and fees due on the imported merchandise, and any other additional sales or other taxes that may apply on his purchase by his Country's Administration.

Customs clearance will be executed by Federal Express local office at merchandise port of entry on behalf of Customer. Customer will be responsible for payment of FedEx customs clearance service upon receipt of their invoice.

Boutique de France shall not be liable for Customs clearance taxes and fees due by its Customer.

Information about customs and duty taxes and fees on this website are indicative only. Boutique de France shall not be liable for eronous information. For any questions regarding duty and customs taxes on imported goods, please check with your Country Customs Authorities.

Acceptance of Boutiquedefrance.com General Sales Terms and Conditions, and acknowledgment of duty tax and customs fees information must be done to confirm order and proceed to payment.

USA SPECIAL: FREE CUSTOMS DUTY AND TAXES

Boutique de France carries the costs of customs Duty or Taxes charged on imported goods for all USA orders placed by US based customers.

Customs Duty or taxes are usually levied and due by a US based customer upon receipt of the imported merchandise. Package transit through US Customs is executed by the carrier Federal Express. Customs duty for the merchandise is billed to Boutique de France. Therefore, US customers will not pay customs duty or taxes on their imported merchandises.

DELIVERY

• FedEx International Economy service : 4 to 6 business days delivery *
• FedEx International Express service : 2 to 3 business days delivery *

* in addition to 2 to 4 days order processing and according to country of destination. Total delivery time will be given at order confirmation and reconfirmed at time of shipping.

Expected delivery date and FedEx tracking number will be notified to you at time of order shipment. There is no Saturday delivery.

France La Poste Colissimo : 2 to 3 days delivery

Colissimo Tracking Number will be provided.

Boutiquedefrance.com provides estimated delivery times. Occasionally issues beyond our control may arise and may result in additional shipping times. If this happens Boutique de France will contact you as soon as possible to inform you.

Report any delivery delay 8 days at the latest after the expected delivery date.

All shipments are carefully packed and are insured. The customer must check the condition of the packaging as well as the enclosed articles for any shipping damage. Customer is responsible for issuing reserves and making a claim.

Customer may refuse the package if is obviously damaged on arrival. Damage notifications must be done within three days of receipt of the shipment to the Carrier with copy to Boutique de France SAS. The failure to claim within the above-mentioned deadlines will extinguish all actions against the carrier in accordance with article L. 133-3 of the French Commercial Code.

View General Sales Terms and Conditions

For any questions, please contact us at contact@boutiquedefrance.com .